Refunds
Not useful? Full refund in 7 days.
For every Seoul Trip Pack: Lite, Standard and Plus. No questions asked.
Updated 2026-10-24 · Checkout isn't open yet. This applies from the first sale.
7 days, full refund
Ask within 7 days of buying and you get the full amount back.
Details
You don't need a reason, and it doesn't matter how much you've used. One refund per purchase.
How to ask
Reply to your receipt email, or use our contact form.
Details
Tell us the email you bought with. On the contact form, pick "Refund".
Who sends the money back
Lemon Squeezy, our merchant of record, refunds the card you paid with.
Details
Lemon Squeezy takes the payment and shows on your card statement, so it also sends the refund. How long it takes to show up depends on your bank or card.
After a refund
Your personal Trip Pack link stops working.
Details
Please delete the PDF too. The free site keeps working as before.
After 7 days
We can't refund, but tell us if something's wrong.
Details
If a fact in your Trip Pack is wrong or out of date, tell us. We fix it on the web for every buyer.
Seoul Concierge
Not open yet. Its own refund terms will be shown before you pay.