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For emergencies call 119 (fire and ambulance, interpreters available). Tourist help line: 1330 (Korea Travel Helpline).
In danger? Call 112 (police) or 119 (fire and ambulance). When the call connects, say “English, please” or “Interpreter, please” and you will be put through to an interpreter.
Help lines for visitors
- 1330 Korea Travel Helpline: travel questions, interpreting, complaints, lost items. Korean, English, Japanese, Chinese, Russian, Vietnamese, Thai, Indonesian. From a foreign SIM, dial +82-2-1330. Official page, checked 23 Oct 2026.
- Tourist Police: officers patrol Myeong-dong, Itaewon, Dongdaemun and other main tourist areas, with English, Japanese and Chinese. Call 1330 to find the nearest officer. Official page, checked 23 Oct 2026.
- 1345 Immigration Contact Center: visa and stay questions, in 20 languages. Weekdays 9:00 to 22:00 (after 18:00 only Korean, English and Chinese). Official page, checked 23 Oct 2026.
- 02-120 Seoul Dasan Call Center: questions about Seoul, and help talking to someone in Korean. Press 9, then 1 English, 2 Chinese, 3 Japanese. Weekdays 9:00 to 18:00. Official page, checked 23 Oct 2026.
Your embassy
Call for a lost or stolen passport, an arrest, a serious accident or hospital stay.
- U.S. citizens: U.S. Embassy Seoul, day and night 02-397-4114. Official page, checked 23 Oct 2026.
- Japanese citizens: Embassy of Japan in Korea, Consular Section 02-739-7400. Official page (Japan's Ministry of Foreign Affairs), checked 23 Oct 2026.
- Taiwan (ROC) passport holders: Taipei Mission in Korea, emergencies only 010-9080-2761. Office hours: 02-6329-6000. Official page, checked 23 Oct 2026.
- Chinese citizens: Embassy of China in Korea, consular protection 02-755-0572 (weekdays 9:00 to 12:00 and 13:30 to 17:00). Any time: China's global consular hotline +86-10-12308. Official page, checked 23 Oct 2026.
- Hong Kong residents: Hong Kong Immigration Department, 24-hour assistance hotline +852 1868. You can also contact the Embassy of China. Official page, checked 23 Oct 2026.